Last Updated March 22, 2021
In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. Your continued use of our website signified your acceptance of these terms and any changes in effect at the time of use.
1. What Personal Information Do We Collect?
Personal information is information about you that identifies you as an individual, such as your name, address, email address and phone number. You can visit our website without telling us who you are or revealing sensitive information about yourself. Our web server may collect information related to your visit to our website, including the IP address and domain used to access our website, the type and version of your browser, the website you came from to access our website, the page you entered and exited at, any website page within our website that is viewed by that IP address and what country you are from. We use this information to monitor our website’s performance (such as number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our website.
In addition, we collect the personal information that you submit to our website, such as your name, address and any other contact or other information that you choose to provide by, for example:
- Using a contact form or emailing us directly
- Where you request information from us, we may use the e-mail address that you provide to respond to questions and inquiries
The Personal Information Protection and Electronic Documents Act (PIPEDA)
PIPEDA establishes rules to govern the collection, use and disclosure of individuals with respect to their personal information and the need of organizations to collect, use or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances. The personal information collected by Victory Lube is used for the purpose of keeping your vehicle service history up to date and communicating with you for matters as reminders of next service if requested, random surveys from time to time, warranty information as well as marketing orders through our customer loyalty program, Winners Circle. We will not share your personal information with anyone not directly associated with Victory Lube.
2. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
When you visit our website, we may place a “cookie” on the hard drive of your computer to track your visit. A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive. The cookie acts as an identification card and allows our website to identify you and to record your passwords and preferences. The cookie allows us to track your visit to the website so that we can better understand your use of our website so that we can customize and tailor the website to better meet your needs.
Most web browsers are set to accept cookies. However, on most web browsers you may change this setting to have your web browser either:
(i) notify you prior to a website placing a cookie on your hard drive so that you can decide whether or not to accept the cookie; or
(ii) automatically prevent the placing of a cookie on your hard drive.
It should be noted that if cookies are not accepted, you may not be able to access a number of web pages found on the website.
4. What about Links to other Websites?
Our Website may contain links to or embedded frames of other websites that may be subject to less stringent privacy standards.
If you click on a link to such a third-party website, a third party may place a cookie on your hard drive. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. Victory Lube is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
For example, we use Google’s Universal Analytics and Facebook Analytics to better understand who is using our website and how people are using it. Google and Facebook may use, for example, cookies, pixel tags and other technologies to collect and store information such as website pages visited, places where users click, time spent on each website page, IP address, type of operating system used, location-based data, device ID, and search history (what keyword brought you to our website.) We may use this information to improve our website and our advertising outreach efforts (social media ads, google ads).
If you wish to opt out of Google Analytics, you may do so here: https://tools.google.com/dlpage/gaoptout/
6. Your Consent is Important to Us
You may change or withdraw your consent at any time, by contacting our Head office using the contact information and making a request for withdrawal consent of your personal information. In certain circumstances, the withdrawal of consent may render us unable to continue to provide products or services where the collection, use or disclosure of your personal information is necessary to provide the product or service.
9. How Can You Contact Us About This Notice, or Withdraw Your Consent?
If you have questions or comments about this notice, you may email us at email@example.com
174 Douglas Street